The Jersey Aquatic Center (973) 487-6954

New Jersey Swimming

Jersey Aquatic Center Swim Lessons FAQs

1. What age groups do you offer swim lessons for?

We offer swim lessons for children starting at 6 months up to 18+(Adults).

 

 

2. What are the different swim levels or groups?

Our program is divided into levels based on age and skill. These typically include:

  • Turtle Tots (Parent & Me) 6 mo - 3yrs
     

  • Seahorse 3-6yrs                
     

  • Dolphin 1st grade - 15 yrs
     

  • Adult Lessons 16yrs +
     

  • Jr.Clinic 1st /Sea Stars  1st grade - 12 yrs
     

  • Private/ Semi Private Lessons 3yrs+
     

 

 

3. How do I know which level my child should be enrolled in?

We offer a free level assessment or you can refer to our level descriptions on the registration page. If you’re unsure, our staff can help place your child in the right group.

 

 

4. How long are the swim lessons?

Group lessons are (Turtle Tots, Seahorse, Dolphin and Adult lessons) 30 minutes long.

Clinics (Jr.Clinic/Seastars) are 45 minutes long. 

Private lessons - 30 minutes is suggested, can go longer upon request

 

 

5. How many children are in each class?

Class sizes are kept small for quality instruction, no more than 5-6 per group class.
Jr. Clinics/ Sea Stars - 7-10 per session. 

 

 

6. How do I register for swim lessons?

You can register online through our website, call us directly, or visit the front desk during business hours.
*We recommend enrolling online to help streamline the process and familiarize yourself with the interface. If you have any issues you can always reach out and we will guide you. *

 

 

7. Can I register after the session has started?

Yes, we offer rolling enrollment and prorated fees if spots are available.

 

 

8. What is your policy on dropping or withdrawing from classes?

We require a full 30 days’ notice for withdrawal from our program. Partial notice is not accepted, for example, notifying us in the middle of a month does not qualify for withdrawal at the end of that same month. The 30-day notice period begins on the date we receive your formal request to withdraw.

 

 

9. Do you offer trial classes?

Yes, any person can receive one free trial class upon request and based on availability. Please contact us to schedule one. Feel free to visit our facility in person or contact us through any of the options below:
Phone: (973) 487-6954
Email: [email protected]

 

 

10. What is your make-up lesson policy?

We allow 2 make-up lessons per month with advance notice. Make-ups must be scheduled after the missed class and are subject to availability.
When you notify us ahead of time (at least 24hrs in advance), we’ll mark the class as an excused absence. After that class ends, a make-up token (valid for 30 days) will be added to your account.
We’re happy to help, just keep us in the loop.
*Missing a class does not guarantee a make-up. If you miss any classes without notice, there will be no make up or compensation for the missed class except in the case of last-minute emergency, requiring a doctor’s note to waive the standard policy and allow for a flexible solution.



 

11. What should my child bring to swim class?


Bathing Cap: Recommended for students with shoulder-length or longer hair.

Rubber Pants: Required for children who are not fully potty trained; should be worn over swim diapers.

Towel: Please bring your own, as towels are not provided.

Goggles: Bring a pair that does not cover the nose.

Other Notes:
No nose plugs or earplugs unless medically necessary.
One-piece swimsuits are recommended.
Older or more advanced students are encouraged not to wear water shirts during lessons.
 

 

 

12. Are parents allowed on the pool deck during lessons?

Yes, we have seating available around the pool deck. Parents are welcome to sit in the waiting room in the lobby or to attend and observe their child’s progress during class.

 

 

13. What safety measures are in place during lessons?

Lifeguards are present during all lessons. The facility follows strict cleanliness and safety protocols.

 

 

14. Do you offer private or semi-private lessons?

Yes, we offer both private and semi-private lessons. Please contact us for scheduling and pricing.
- Feel free to visit our facility in person or contact us through any of the options below:
Phone: (973) 487-6954
Email: [email protected]

 

 



 

15. Is there a discount for enrolling multiple children?

Yes! We offer the following discounts:

  • Sibling Discount: Get $2.50 off per class when an additional child is enrolled at the same time.
     

  • Multi-Class Discount: Receive 25% off when a student is enrolled in more than one class per week.

 

 

16. What happens if the aquatic center closes due to weather,  maintenance or other reason?

If we need to cancel a class due to weather or maintenance, a make-up class or credit will be offered.

You will not be billed for any lessons that fall on a day we are closed.
(We are not closed for all holidays).

 

 

17. How long does it usually take to level up?

Progress looks different for every individual. There is no specific expected time frame for any given level.

 

18. Do you offer lessons for children with special needs?

Students with special needs are encouraged to join regular group lessons where we can accommodate their needs. Students also have the option to sign up for private lessons if preferred.  Please contact us if you have any specific questions.

 

 

19. Is it required for parents to get in the water with their child?

Only in Turtle Tots (Parent & Child) classes is parental participation in the water required.

 

 

20. How much are classes?

Class pricing varies by type and duration. Please refer to our website or contact us for the most up-to-date pricing.
 

  • Turtle Tots (Parent & Me) - $40/class

  • Seahorse - $40/class                

  • Dolphin - $40/class

  • Adult Lessons - $40/class

  • Jr.Clinic - $50/class

  • Private - $100/ 30 minute class

  • Semi Private Lessons - $75 per child for each class.

Please contact us in regards to Sea Stars pricing. These clinics are session based and vary depending on the time of year. 

 

 

21. Is billing weekly or monthly, and what is it based on?

Billing is based on the number of scheduled classes in a given month.

For example:
If your class is on Mondays and each class is $40, and there are 4 Mondays in September, you will be billed $160. If there are 5 Mondays in October, you will be billed $200.

If you sign up mid-month, your tuition will be prorated.  You will only be charged for classes starting from your first scheduled lesson.

You will be billed within the first 2 days of the month. 

 

 

22. Can I pay with cash?

We do not accept cash payments for swim school enrollments.

The only programs that accept cash  are SeaStars and Family Swim.

All other swim school programs must be paid using one of the following:

  • Credit or debit card
     

  • Bank account linked to your profile
     

  • Online payments through your customer portal

 

23. Is my child allowed to go to higher age groups depending on their skill level?

No. Our curriculum is structured around both age and skill level. Our younger age groups follow a program that mirrors our older ones, ensuring consistency and progression throughout. We offer programs and levels for all ages and abilities, so every participant has a place to learn and grow.

 

 

24. Are you open on the holidays?

We are closed on major holidays, (Christmas and Thanksgiving). If a scheduled class falls on a holiday closure, you will receive a prorated adjustment to your billing to reflect the missed session.

 

 

25. What is the process to transfer classes?

You may request a transfer to a different class time or level (level changes only when recommended by an instructor) by contacting our front desk. You may also place a request in the customer portal on your account. All transfer requests are subject to availability in the desired class.

 

 

26. Can I pause my enrollment?

We do not allow temporary pauses in enrollment. Any request for a “pause” must follow our drop policy, which requires a 30-day notice.

 

 

27. What is your refund policy?

Refunds are not issued under any circumstances. A credit may be applied to your account for the amount of the payment processed, subject to management discretion based on the specific situation. Account credits may be used exclusively for in-facility purchases, including swim school programs, lap swimming, and apparel, etc.

 

📨Questions? Email [email protected]

 

The Jersey Aquatic Center  -   629 Central Ave  -   New Providence, NJ  -  07974